Royal Caribbean International
MV Grandeur of the Seas
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Operator: Royal Caribbean International
Year Built / Last Refurbished: 1996/1996
Length / Tonnage: 916 / 74,140
Number of Cabins / Passengers: 975 / 1,950
Officers / Crew: Norwegian / International
Operating Area: Caribbean, Bahamas, Bermuda
Review by Christopher E. Smith, TravelPage.com, Associate Cruise Editor
The American songwriter Harold Arlen said it in a
mouthful.....”You’ve got to accentuate the positive, eliminate the
negative...” Royal Caribbean International, formerly known as Royal
Caribbean Cruise Lines, is a true success story in the shark eat shark
world of modern day cruise ship operators.
It all started with a dream of some experienced Miami shipping men and it
came to reality through the hard work and unchanging visions of a second
generation. It’s hard to imagine when you look at ships like the GRANDEUR
OF THE SEAS and consider that her owners are expecting a pair of twins that
will come in at some 55,000 TONS MORE THAN THIS 74,000 TON GIANT that it
all began with 5000 rust buckets like the 1927 built EVANGELINE and
YARMOUTH. Veterans of short haul coastal trades linking Boston and New York
with Nova Scotia, these ships ended their careers in the three and four day
market along with fellow veteran, the FLORIDA of 1930. These were the
ships, with their $54.00 per person minimum fare for the three nighter (and
actually, in terms of buying power, a three night Florida to Bahamas cruise
is cheaper today!!!) to the Bahamas that began it all...the successful
regular cruises from South Florida, which was and is a style of cruising
fundamentally, though certainly not totally, different than routine cruises
from New York, the west coast, or Europe. The idea of cruising from South
Florida quickly began to attract increasing numbers of vacation seekers,
happy to begin a cruise in warm weather and relieved to avoid sailing past
often ferocious waters off Cape Hatteras.
Putting together a consortium of three Norwegian shipping companies, men
like Ed Stephan got Royal Caribbean going in 1970, when they took delivery
of the first of their new breed, the SONG OF NORWAY. She was followed the
next year by the NORDIC PRINCE and their identical sister, SUN VIKING
brought up the rear in 1972. Admittedly, the old guard, used to a wide
range of public rooms, cabins of various sizes and decor, and European
hotel crews, did not quickly take these ships to their bosom, and veteran
cruise passengers fond of the stricter formality of another style stayed
away. I still don’t know anyone who liked their “ravioli sized” cabins.
It’s been uphill towards the GRANDEUR OF THE SEAS ever since.....these new
RCI giants are dandy...and since the old guard whose favorite ships are
longer gone than they are, their opinion of the first trio should not stand
in your way of looking at what these new ships are.....grand in every way.
Having a fondness for intimate 500 passenger ships, I boarded the GRANDEUR
OF THE SEAS as a skeptic....how could any ship, no matter its size,
deliver a high quality, personalized service, as well as manage to reduce
or eliminate line ups and bottlenecks for popular activities? And would we
be just passengers with ID numbers on our Super Charge ID cards, or
recognized guests? Well, I’m scraping the egg off my face as I write, for
the GRANDEUR OF THE SEAS, save an occasional glitch, surpassed my
expectations. Now I know what draws passengers back to Royal Caribbean.. On
this ship, they offer one of the most complete and comfortable extra large
vessels around, but only when necessary could passengers be herded like
cattle.
For such a large vessel, rarely carrying fewer than 2000 passengers during
peak season, the GRANDEUR OF THE SEAS has an amazing array of lounges. For
intimate ambience, consider the Crown and Anchor Club which is turned into
a cigar smoking room during the evening, and the Explorer’s Club....both
rooms are quiet havens, well away from boisterous nightlife. The ship has
a card room and library one deck below, also ideal for peaceful reflection.
Now on to the livelier spaces. The Palladium Show Room is not a
lounge...it’s a theater, without windows, and it has terrific sight lines
from virtually every seat, an excellent sound and light system and a
complex stage that rivals anything seen on Broadway...and best of
all....it’s comfortable!
The largest lounge aboard is the aft situated
South Pacific Lounge, comfortably fitted with sofas, large chairs, a dance
floor with bandstand and a bar. Nearby is my favorite nocturnal haunt, the
Schooner Bar, with magnificent floor to ceiling windows and oh so soft
lighting.... here’s where a top notch pianist will entertain your musical
requests each night. Cleverly located near the dining room entrance, the
Champagne Terrace is a pleasant space, perfect for that pre dinner
cocktail and dance.....and they serve hot appetizers nightly! The Dining
Room, a magnificently muted (color, decor and NOISE wise) has, like it or
not, both smoking and non smoking sections. To many, the most important
public room on any ship is the casino.....GRANDEUR OF THE SEAS’ will not
disappoint, as it offers blackjack, roulette, craps, Caribbean Stud Poker
and slot machines aplenty. And finally, there’s Royal Caribbean’s signature
room.....the Viking Crown Lounge....high atop the ship and terraced for
unobstructed views of the pool areas below. Let me tell you how easy it is
to find seating in any of the lounges....the only traffic bottleneck I saw
was during the shops’ opening hours, which understandably drew large crowds
to a seemingly endless array of sale items (prices for shipboard souvenirs
seemed high, and the quality less than imposing). So, to sum it up, no
matter what your mood is at any moment, the GRANDEUR OF THE SEAS has a
place for you.
Here’s a record of sorts....I had seven perfect dinner entrees on a
seven night cruise. The dinner service was leisurely, personable, and a
pleasure. The sommelier we had deftly navigated us through the wine list.
The Windjammer cafe offers a limited but capable breakfast and lunch....
with stand alone circular buffet bars for hot foods, cold foods, salads and
desserts, so that lines are minimal. During lunch, there’s a choice of five
hot entrees with a “roast du jour”. .From 6:30pm to 9:30pm, the cafe offers
casual dinner dining. There’s an outdoor covered area, both port and
starboard, with ceiling fans and pleasant varnished wood banquettes and
chairs, for al fresco diners.
I’m a man who thinks that a great dinner party is one with 50 Benedictine
monks who’ve pledged silence, so I wasn’t looking forward to an RCI dining
tradition....singing waiters...but I’ve been foiled again....because on
this cruise ship, the singing works, and in fact, it’s a welcome vote of
good cheer to all....there were no sappy speeches coming from a lounge
lizard cruise director, inviting us to drown ourselves in overactive tear
ducts for our cruise had come to a close.....there weren’t any cues to put
our arms around our table companions and pledge eternal friendship....and
blessedly, there were no insistent instructions to clap ourselves silly for
waiter, busboy, pastry chef.... their parents, grandparents, and so on
and so forth. And when the waiters did sing, it never disrupted the
service...it was cute, quick and lots of fun.
The minimum grade cabins are AMAZING!!!! At just under 160 square
feet, but through ingenious design, these cabins sport some of the best
storage space I’ve ever seen. No less than 14 drawers, a 53" long closet
(with 24 wooden hangars) and oodles of shelves for toiletries, books and
what nots are fitted in each room. The lighting in each cabin offers
maximum charm, with a noticeable lack of harsh fluorescence. Wooded
accented walls, full length mirrors, cheerful and colorful artwork,
curtains and carpets add a warmth to the living space.
Each standard cabin
has a love seat or easy chair. Lower beds can be arranged as french twins
(queen sized bed). Electric outlets for 120 volts and 230 volts are
cleverly arranged at the desk for the ever popular lap top computer, cd
player, or whatnot. Category “D” cabins are similarly equipped but offer a
small private veranda. There are a handful of these cabins located aft, and
any added vibration felt from the engines might be overlooked if you are a
fantail fan....the ship’s wake and the gentle rolling ocean can be
hypnotizing! Outside Bridge Deck cabins come in 5 sizes, big, bigger,
bigger yet, huge and cavernous. All are considered suites, and all have the
requisite luxuries....mini refrigerators, sitting areas, verandas, large
bathrooms with tubs, and more storage space than two people could fill on a
seven day cruise. RCI, thinking of family travelers, has outfitted four
suites in category AA to accommodate up to eight people. I saw every type
of cabin on this ship......and there wasn’t a single one I wouldn’t have
been happy occupying.
Anyone who wants “it all”.....night life, quiet life, romantic
spots.....should be pleased with the GRANDEUR OF THE SEAS. I saw all age
groups, many nationalities, many income brackets....everyone seemed to have
a great time. It’s my opinion that whenever a ship carries this many
passengers, you’re bound to find pleasant company. I do offer this
caveat....if your primary concern is formal service, you should consider
looking elsewhere....pretension does not go over well on GRANDEUR OF THE
SEAS.
From San Juan, the GRANDEUR OF THE
SEAS's Southern Caribbean itinerary includes stops at Oranjestad, Aruba - Willemstad, Curacao - Philipsburg, St. Maarten - Charlotte Amalie, St. Thomas.
At San Juan, Puerto Rico, the ship ties up at the foot of the old town, an area that has been
rehabbed into a charming colonial style maze of small streets, chock a block with boutiques, bistros and the like. The St. Thomas call offers a
full day for potential pocket draining, but sun worshipers can be whisked to lovely Magen’s Beach on the other side of the island.
During the summer she will move to Europe for a series of 7-night Wetern Mediterranean cruises leaving from Barcelona with stops at Villefranche,(Nice), France - Livorno(Florence/Pisa)Italy - Rome(Civitavecchia), Italy - Naples, Italy - Valetta, Malta. She will also offer 7-night cruises from Civitavecchia, Italy with stops at Naples, Italy - Valetta, Malta - Barcelona, Spain - Villefranche,(Nice), France - Livorno(Florence/Pisa)Italy.
She returns across the Atlantic in September for a series of 7 and 10 night cruises to Canada/New England from Boston. The 10-night cruises stop at Portland, Maine - Halifax, Nova Scotia - Sydney, Nova Scotia - Quebec City, Quebec - Saguenay River - Saint John, New Brunswick - Bar Harbor, Maine. The 7-night itinerary includes visits to Portland, Maine - Halifax, Nova Scotia - Sydney, Nova Scotia - Saint John, New Brunswick - Bar Harbor, Maine.
Back to Harold Arlen’s musical thought....positives and
negatives... negatives first....and in the scope of things, they are quite
picayune.....
I’m for hygiene and all, but must the friendly attendants in the Windjammer Cafe wear rubber surgical gloves? Or was the liver on the steam table recently extracted from one of the passengers?
Room service....tsk tsk....had we only asked we’d have known to forget
room service on the GRANDEUR OF THE SEAS...but the choices offered in the
in cabin menu seemed so appealing....you could get full lunches or dinners
and hot entrees for breakfast....IF you had the patience of Job....for the
GRANDEUR OF THE SEAS, because of berthing shortages for crew, has only 8
people in the room service department, whose job, on our cruise, was to
provide prompt attention to 2,254 passengers! That’s only one crew for
281.75 passengers (and you thought the flight attendant on the plane ride
to Miami would NEVER get to you!) Needless to say, the waits for any
request be it a glass of juice or a filet mignon, could be from 10 minutes
to 2 hours...depending on the luck of the draw. Having said this, RCI is
well aware that they are understaffed with room service personnel and are
busily working to correct a situation they are first to admit is well below
their high standards.
I really wish the waiters did not feel compelled to hint, beg or flat out
ask their charges to mark “excellent” on the comment cards. I cut off our
waiter mid speech, because I’m not comfortable with people groveling
....and the craziest thing of all was that he was wasting his breath on
us....because his work WAS EXCELLENT and there was absolutely no need to
bring up the matter.
Tables for two in the Dining Room are as rare as two headed cows.....and
your travel agent would have to be a Merlin the Magician to get one for you
in advance.
The cruise director has absolutely no business, during his debarkation
talk, intimating that the suggested tips of $3.00 per person per day for
the waiter and the room steward and $1.50 a day to the bus boy are the
MINIMUM suggested tips....these figures are in line with the standards by
which most cruise lines operate. The cruise director ought to be muzzled
for this tacky infraction of good taste.
And speaking of the cruise director, on the plus side, he kept his public
announcements to a minimum....but the REPEATED pleas to come to bingo
became tedious. AND, his staff, with one exception, wasn’t the most
personable group I’ve encountered....having said that, with over 2000
passengers aboard, one cannot expect them to become your best “bud”....but
a smile and hello when in an elevator or passing on deck couldn't have
hurt.
I know standards of American service have changed over the years....and
some people might view good service as being a bar waiter passing by your
deck chair every 5 minutes (no exaggeration) doing his best imitation of a
stadium hot dog vendor trying to get you to buy his wares.... but would it
be so difficult to have these hard working staff position themselves at
strategic locations
on deck where they could be summoned as needed?
And cheerfully I APPLAUD the following.....
Very friendly purser’s desk, eager to help and always patient with the
passengers.
With the exception of a boom box located at the pool bar, there is no
irritating piped in music played out on deck, so that any serene moment you
might wish to enjoy is blessedly preserved.
The petit fours are heavenly.
The Fifth Dimension, if any indication of the caliber of star
entertainment RCI provides, rockets this company into first place for
quality show times.
Not that this should concern anyone but someone like me, who spends half
his life at sea.....but it was fun and refreshing to meet real seamen,
Captain Ulf Svensson and hotel manager Jonathan Booth.....both men have a
fascinating history working aboard passenger ships of yesteryear....and it
pleases me that they enjoy people AND ships enough to make the GRANDEUR OF
THE SEAS their home.
The amount and variety of deck space on GRANDEUR OF THE SEAS is
magnificent....only during peak sunning hours would a late riser have to
hunt a little while to find a deck chair (and only if that someone
required a pool side chaise). And here’s another pleasant crowd
pleaser....the windows along the side of the ship in the pool area slide
open to prevent the lido from becoming a human slow roast pit. And even in
the most oppressive of Caribbean sunshine, there are tons and tons of large
soft beach towels available to mop off the sweat.
Our room steward was the first, in many many cruises, to refill, without
being asked, ice in the champagne bucket......a shining example of how the
room stewards consider the smallest details while servicing the cabin.
The GRANDEUR OF THE SEAS is a seagoing Levittown....a FULL SERVICE
RESORT, with facilities, food and entertainment to appeal to all age
groups, all income brackets, and a bevy of nationalities. The various
departments are operated in a non traditional seagoing way...it’s designed
to operate as a resort....the fact that it floats is, to most, a pleasant
bonus, but I believe that to RCI, it’s not a requisite. Because the line
has broken the distinction between a pleasure ship and a land based resort,
RCI makes first timers, cruise novices, and hardened cruise veterans
comfortable....it’s a vacation product that does not intimidate. So here’s
the BOTTOM LINE......HIGHLY RECOMMENDED!!!
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